Home » Tags
call handling
asked in Handling Call Transfers and Sessions with SessionId of 0
Good day all,My company has an integration with RC where we receive call data via telephony webhook and process that dat...
0
Dec 19, 2023 at 5:34am
0 likes
1
Answer
asked in Incoming Calls not forwarding to all lines set up to answer
We recently added an answering service to our list of phone #'s to forward calls to. When we test call using our of...
0
Dec 18, 2023 at 3:52pm
0 likes
0
Answers
asked in how to mange sessions in werbrtc
I do two calls on the same time for conference how would I manage the session of each of them and merge them for confere...
0
Dec 18, 2023 at 10:12am
0 likes
1
Answer
asked in Holiday Custom Rule Message & Routing
I am referring to this article about custom rules. It seems you can only select one call handling option for custom rule...
0
Dec 14, 2023 at 2:17pm
0 likes
3
Answers
asked in incoming call notifications not showing to my other extension
Incoming call notifications not showing to my other extension except one extension in my applications...
1
Dec 13, 2023 at 8:16am
0 likes
0
Answers
asked in Line goes straight to voicemail with Line Work Hours set to ring to multiple
I have an active line for a department. I've set current settings for Work Hours as follows:mon-fri 9-5Welcome Greet...
0
Dec 12, 2023 at 8:48am
0 likes
3
Answers
asked in Categorize Incomming Calls
Is it possible to set up a list of categories so that when a call comes in, the recipient is able either during or after...
0
Dec 12, 2023 at 7:10am
0 likes
1
Answer
posted in Set your Call Forwarding Rules for the Holiday
‘Tis the season to be jolly and ensure your customers are jolly too! The holidays are just around the corner, and ...
0
Dec 11, 2023 at 8:38am
0 likes
0
Answers
posted in Set your Call Forwarding Rules for the Holiday
‘Tis the season to be jolly and ensure your customers are jolly too! The holidays are just around the corner, and ...
0
Dec 11, 2023 at 8:33am
0 likes
0
Answers
asked in Emulating incomming call
Hi,I need to emulate incomming calls into ringcentral. Found there was Studio but it looks like it is obsolete. So pleas...
1
Dec 3, 2023 at 11:48pm
0 likes
2
Answers
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.